Financial & Card Services Product Trainer - Pioneering Role in Bali

Join Teleperformance as a Financial & Card Services Product Trainer and take the lead in shaping the future of our groundbreaking financial campaign in the dynamic card services sector. This is a unique opportunity to be part of Wave 0—the first wave of trainers to establish our training program in Bali. As a trainer, you will be responsible for delivering high-quality training to our agents, ensuring they have the skills and knowledge to excel in the financial and card services industry. Based in Bali, you'll be part of a vibrant team working in a dynamic and fast-paced environment.

Our financial campaign is at the forefront of innovation in the card services sector, and we are looking for a trainer who is passionate about financial services and committed to delivering exceptional training. You will work closely with our subject matter experts to develop and deliver training programs that meet the needs of our agents and support our overall business objectives. This role offers a unique opportunity to be part of a pioneering team and to contribute to the growth and success of our financial campaign in Bali.

As a Financial & Card Services Product Trainer at Teleperformance, you will play a crucial role in ensuring our agents are equipped with the latest knowledge and skills in the financial and card services industry. You will develop and deliver training programs using a variety of tools and software, including but not limited to, Microsoft PowerPoint, Zoom, and our in-house training management system. This role is perfect for individuals with a background in financial services or related fields who are eager to make a significant impact in the industry.

📋 Tanggung Jawab Pekerjaan

• Develop and deliver high-quality training programs for our agents in the financial and card services sector.
• Collaborate with subject matter experts to ensure training programs are up-to-date and aligned with industry best practices.
• Use a variety of training tools and software to create engaging and effective training materials.
• Conduct training sessions and workshops to equip agents with the necessary skills and knowledge.
• Provide ongoing support and guidance to agents to ensure they are performing at their best.
• Monitor and evaluate the effectiveness of training programs and make recommendations for improvement.
• Stay up-to-date with the latest trends and developments in the financial and card services industry.
• Contribute to the development and implementation of our overall training strategy.

🎓 Kualifikasi & Syarat

• Bachelor's degree in a related field such as finance, business administration, or a similar discipline.
• Minimum of 3 years of experience in training, education, or a related field.
• Strong knowledge of financial services and card services industry.
• Proven experience in developing and delivering training programs.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and independently.
• Familiarity with training tools and software such as Microsoft PowerPoint, Zoom, and our in-house training management system.
• Passion for financial services and a commitment to delivering exceptional training.

🛠️ Keahlian

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