Front Desk Receptionist

Depot Gilang Cafe & Coffee · 📍 Ubud, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 7.000.000 per month
Depot Gilang Cafe & Coffee is looking for a Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our guests, ensuring they have a pleasant and memorable experience. You will be responsible for managing check-ins and check-outs, handling reservations, and providing excellent customer service. If you are a friendly, organized, and detail-oriented individual, we would love to have you on board.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm welcome.,Manage check-ins and check-outs, including room assignments and billing.,Handle reservations and cancellations, and provide information about the hotel's amenities and services.,Answer guest inquiries and provide assistance with their needs.,Maintain the front desk area and ensure it is clean and organized.,Coordinate with housekeeping and other departments to ensure smooth operations.,Handle guest complaints and escalate issues as necessary.,Perform other duties as assigned by the management.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computers and relevant software.,Familiarity with hotel management systems is a plus.,Ability to work well under pressure and meet deadlines.,Friendly, polite, and professional demeanor.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingTime managementAttention to detailMultitasking
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